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FAQ'S

Frequently Asked Questions.


  • 1. What materials are used in your Jewellery?
         Our Jewellery is crafted using high-quality materials such as stainless copper sms Zirconia.
  • 2. How do I determine my ring size? To determine your ring size, we recommend using a ring size tool, App on your phone called ring sizer by Jason Withers or visiting our store for accurate measurements.
  • 3. Do you offer warranties/guarantee for your Jewellery? No we don't offer warranties but we offer guarantee by providing the best quality and performance for your jewellery & accessories collection.


  • 7. What payment methods do you accept?
         We accept various payment methods including credit cards, E-mobile transactions and Bank transfers.
  • 8. Can I get ma Jewellery engraved with a special message? No we don't currently but can be done by specific customer order or requirement.
  • 9. Are you Jewellery pieces ethically sourced? We are committed to ethical sourcing and work with reputable suppliers to ensure the integrity for our materials.


  • 4. Will the Jewellery fade or change colour?
         With proper care, our jewellery is designed to maintain its beauty and shine for a long time.
  • 5. Do you deliver across Tanzania? Yes, Geestar offers delivery services across Tanzania.
  • 6. How can I contact Geestar customer support? You can contact us through WhatsApp, phone call, email, or the contact form on our website.


  • 10. Why choose Geestar?
         Geestar focuses on elegant designs, quality craftsmanship, customer satisfaction, and premium jewellery experiences.
  • 11. Do you have a physical store location? Yes, customers can visit our physical location for viewing and assistance, we have four stores Sinza Bamaga, J.M Mall Posta, Palm Village Mikocheni and Mlimani city Mall.